Privacy Policy for Arbitrax

Effective Date: 05/06/2019

At Arbitrax, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access and use our arbitrage investment platform. By using Arbitrax, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

When you sign up or use Arbitrax, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Address
  • Date of birth
  • Bank account or payment details
  • Government-issued identification (if applicable for verification)

1.2 Usage Data

We collect information about how you interact with the platform, such as:

  • IP address
  • Browser type and version
  • Device information
  • Referral/exit pages
  • Time spent on specific pages
  • Actions taken within the platform (e.g., transactions, investments)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences
  • Analyze trends and monitor user activity
  • Deliver targeted advertising (if applicable)

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To verify your identity and prevent fraud
  • To process your transactions and manage investments
  • To communicate with you about your account, transactions, and platform updates
  • To improve our platform’s functionality and user experience
  • To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
  • To send marketing materials (if you opt-in)

3. Sharing Your Information

We respect your privacy and will only share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate the platform (e.g., payment processors, data storage services). These third parties are required to protect your information and use it only for the purposes for which it was shared.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena) or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of Arbitrax or its assets, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously. Arbitrax employs industry-standard security measures, including encryption and secure data storage, to protect your data from unauthorized access, disclosure, alteration, and destruction.

However, please be aware that no method of electronic storage or transmission is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting obligations. Once your information is no longer needed for these purposes, we will securely delete or anonymize it.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations we may have.
  • Opt-out: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
  • Data Portability: You can request a copy of your personal information in a machine-readable format.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Arbitrax may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Arbitrax does not knowingly collect personal information from individuals under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our platform and updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Arbitrax Support Team
Email: Support@arbitrax.io
Address: 181 University Ave Suite 1850, Toronto, ON M5H 2X7, Canadá